Terms & Conditions
Nutrisium Ltd Terms & Conditions
These terms and conditions (“Terms”) govern your use of the website https://staging.nutrisium.com/ (“Website”), operated by Nutrisium Ltd (trading as www.nutrisium.com), whose registered office is Agiou Athanasiou 29, 4102 Limassol, Cyprus (“we,” “us,” or “our”). By using the Website and/or ordering our goods or services, you agree to be bound by these Terms. If you do not agree, please do not access or use the Website. We recommend printing a copy of these Terms for your records.
If you have any questions about these Terms, please contact us.
1. Agreement
By using the Website, you agree to be bound by these Terms and authorize us to transmit information (including updated information) to or from third parties for purposes including, but not limited to, validating your credit or debit card details, confirming your identity, and processing individual purchase transactions.
2. Amendments
We reserve the right to:
- Update these Terms at any time. Any changes will be announced on the Website, and it is your responsibility to check for updates. If you do not agree with the new Terms, discontinue use of the Website. Continued use of the Website after changes are announced indicates acceptance of the revised Terms.
- Modify or withdraw, temporarily or permanently, the Website (or any part of it) without notice. We shall not be liable to you for any such modification or withdrawal.
- Disable any user identification code or password we have provided (whether chosen by you or allocated by us) if, in our opinion, you have failed to comply with any provision of these Terms.
3. Registration
By using this Website, you warrant that:
- You are legally capable of entering into binding contracts.
- You are at least 16 years old.
- The personal information you provide upon registration is true, accurate, current, and complete, and you are not impersonating any other person or entity.
- You will notify us immediately of any changes to your personal information by emailing our customer service representatives.
4. Privacy Policy
We treat your personal information as confidential and only use it in accordance with our [Privacy Policy]. By using the Website, you consent to the processing of your personal data in accordance with our Privacy Policy and warrant that all data provided by you is accurate. When you shop on the Website, we may ask you for information (e.g., name, email address, billing address, and credit card details) to identify you. We handle such information in accordance with the GDPR.
5. Protecting Your Security
To ensure your credit, debit, or charge card is not being used without your consent, we may validate the personal information you provide against third-party databases. We take internet fraud very seriously and may contact you for additional security checks. By accepting these Terms, you consent to such checks. Fraudulent transactions will be reported to the relevant authorities.
6. Compliance
You may use the Website only for lawful purposes. You agree not to:
- Upload or transmit any computer viruses, trojans, worms, logic bombs, or similar material intended to interfere with the operation of a computer.
- Upload or transmit any material that is defamatory, offensive, or obscene.
- Attempt to gain unauthorized access to the Website, the server on which it is hosted, or any connected server, computer, or database. You must not attack the Website via a denial-of-service or distributed denial-of-service attack.
Any such breach may constitute a criminal offense. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Your right to use the Website will cease immediately if you commit such a breach. We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may affect your computer equipment, programs, or data.
7. Third-Party Links
For your convenience, the Website may include links to third-party websites or content beyond our control. We are not responsible for and do not endorse these websites or materials. We are not liable for any loss or damage related to the use of or reliance on any such external content, products, or services.
8. Orders
- Acceptance & Availability
All orders are subject to acceptance and availability. If goods are not available, we will notify you by email, and you may choose to wait for restock or cancel your order. - Contract
Any orders you place constitute an offer to purchase goods or services from us, which we may accept or reject at any time. An automated acknowledgment of your order does not constitute acceptance. A contract forms when we either (i) debit your credit or debit card or (ii) dispatch the goods or commence the services, whichever is later. We will then email you a “Dispatch Confirmation” indicating a binding contract. - Security
We take reasonable measures to secure your order and payment details but are not liable for any loss if a third party gains unauthorized access to data you provide while accessing or ordering from the Website. - Resale
Products sold on the Website are not for resale or distribution. We reserve the right to cancel orders and/or suspend accounts if we suspect breach of this provision. - Risk & Ownership
Risk for the products passes to you upon delivery to the address you specified. Ownership passes to you once they are dispatched, and payment has been received in full.
9. Cancellation Rights
If you purchase goods or services as a consumer for private (non-business) use, you are entitled to cancel any contract with us within 7 days from the day on which you acquire physical possession of the goods. For how to cancel, please see our [Returns Policy].
10. Price and Payment
- Pricing
- All prices on the Website are inclusive of VAT (where applicable) and correct at the time of posting. We may change prices at any time without notice (but not for orders already confirmed by a Dispatch Confirmation).
- If your delivery address is in Cyprus, no additional taxes will be charged. If outside Cyprus, you may be subject to import duties or taxes once the shipment reaches your country. Such charges are borne by you.
- Payment Methods
Payment can be made using valid credit or debit cards. We will debit and clear your account before dispatching goods or providing services. - Pricing Errors
If we discover a pricing error before accepting your order, we will notify you. You may reconfirm your order at the correct price or cancel it. If you cancel after payment but before dispatch, you will receive a full refund. - Card Validation
If your payment card issuer refuses payment, we are not liable for any delays or non-delivery. If a payment fails, we may reattempt processing within 48 hours unless you cancel the order. - Discount Codes
Discount codes must be used in accordance with their terms, including eligibility and maximum order value. If there is a conflict between a discount code’s specific terms and these Terms, the discount code’s terms prevail.
11. Intellectual Property
All content on the Website is protected by copyright, trademarks, and other intellectual property rights owned by or licensed to us. You may view and print one copy for personal, non-commercial use, provided all copyright and proprietary notices remain intact. You may not otherwise reproduce, modify, distribute, or commercially exploit any content from the Website.
12. Limitation of Liability
(a) Supply of Goods
- Subject to Clause 12(a)(2), if we fail to comply with these Terms, we are only liable for losses that are a foreseeable result of our breach.
- Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence.
- Fraud or fraudulent misrepresentation.
- Any deliberate breach of these Terms that would entitle you to terminate the Contract.
- Any other matter for which it is unlawful to exclude or attempt to exclude liability.
(b) Use of the Website
The Website is provided “as is” and “as available,” without warranties of any kind. We cannot guarantee the security or privacy of the Website and any information you provide. You agree that we shall not be liable for:
- Incompatibility of the Website with your equipment, software, or telecommunications links.
- Technical problems including errors or interruptions of the Website.
- Unsuitability, unreliability, or inaccuracy of the Website.
- Failure of the Website to meet your requirements.
To the fullest extent permitted by law, we are not liable for any indirect, special, punitive, incidental, or consequential damages, including but not limited to loss of profits, business, data, or savings.
13. Severance
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision is deemed severable from these Terms and does not affect the validity of the remaining provisions.
14. Waiver
No waiver by us shall be construed as a waiver of any subsequent breach of any provision.
15. Entire Agreement
These Terms constitute the entire agreement between you and us regarding use of the Website and your purchase of any goods or services.
16. Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Cyprus. Any dispute shall be subject to the exclusive jurisdiction of the courts of Cyprus.
17. Gift Vouchers
- Usage
Nutrisium Gift Vouchers can be used to purchase any product on www.nutrisium.com.
To redeem, add items to your basket, enter the voucher code in the “Discount Code” box, and click “Add.” - Restrictions
- Only one voucher may be used per order.
- Gift Vouchers are valued in EUR.
- No change is given if you do not use the full voucher value.
- Gift Vouchers cannot be combined with any other discount code.
- Refunds
If you return items purchased with a Gift Voucher, refunds will be issued in Gift Vouchers up to the value originally paid by the voucher. - Risk and Loss
Risk of loss and title for Gift Vouchers passes to the recipient upon our electronic transmission of the voucher. We are not responsible if a Gift Voucher is lost, stolen, destroyed, or used without your permission. - Fraud
We reserve the right to close customer accounts and seek alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed on our Website.
18. Site Offers
- Maximum Discount: Unless otherwise stated, the maximum discount is EUR 500 per order.
- Discounts: Applied either automatically on product pages or at checkout.
- Free Gifts: Added automatically (or manually, as indicated) once promotion requirements are met.
- Free Delivery: Covers specific country shipping costs if promotion applies; deliveries to other countries may incur charges.
- Multi-Buy: Discount applies to the cheapest in-basket item(s) meeting promotional requirements.
- Exclusions: Gift vouchers, the Vitality range, or specifically stated items may be exempt from discounts. Only one discount code can be applied per basket.
19. Your Rights
You have rights under data protection law regarding your personal data, including the right to access, correct, or request the erasure of your personal data, as detailed in our [Privacy Policy]. If you have questions or wish to exercise your rights, please contact us. You may also contact your local data protection authority.
20. Social Media Content Use Terms and Conditions
- By allowing Nutrisium Ltd to use your Content (for example, by affirmatively replying “yes” to a request on social media), you agree to these Terms.
- “Content” refers to photos, videos (including audio), captions, metadata such as time and place, your username, and links to your social media profile.
- You grant us (and our affiliates, agents, employees, representatives, assigns, and licensees) a perpetual, worldwide, non-exclusive right to use and display the Content in any media for any lawful commercial purpose (including in edited form). We are not obligated to use your Content.
- We will not pay royalties or compensation for use of the Content. You have no right to review or approve our use of the Content.
- You represent and warrant that:
- You own the Content and all intellectual property rights in it, or you have permission from the rights owner(s).
- Our use of your Content does not infringe upon third-party rights or applicable law.
- The Content is not illegal, defamatory, obscene, or threatening.
- You are at least 18 years old.
- You agree to indemnify us against any loss or damage incurred due to claims arising from our use of your Content.
- Content may include personal data. By agreeing to these Terms, you consent to our processing of that data in accordance with our [Privacy Policy] and applicable data protection laws. If the Content features other individuals, you confirm that you have obtained their consent as well.
Last updated: 07 April 2025
Contact Details
Email: support@nutrisium.com
Address: Agiou Athanasiou 29, 4102 Limassol, Cyprus